I’m sure people who work in sales ask themselves all the time “Why do people never call back when I call them?”

Here’s why. I had to renew my car insurance this month. I received the bill from my current policy and wanted to compare rates. So when I saw some ad or heard something about insurance in a radio ad, I went to a website and looked for a quote. I don’t remember where I was, or how I got there, but I answered some questions and expected a reply. The amount of information you need to give to get a auto policy is considerable. I felt a bit uncomfortable with it, but at least I didn’t have to give a VIN number, so I guess it could have been for any similar cars. Continue Reading…