A conversation on the Reason talk show on WECK this morning about the trouble someone had getting Verizon to honor an offer they mailed to potential FIOS customers reminded me of a recent phone adventure with DirecTV.
I had DirecTV installed a year ago and they threw in all kinds of extras for the first year. But the year is now up and I’m paying full price for everything now, so I’ve been watching the bill a little closer than usual. I opened my last bill and was shocked. Continue Reading…